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eBay Success
Monthly Meetings
Topics:
eBay
Town hall in Seattle March 15th
The big news is that eBay will
hold it’s next town hall meeting in Seattle on March 15th.
Many of us received invitations or
know where you can find one, so be sure to let us know during the
meeting so we can help you get there.
Here is a copy of the invitation I
received:
Hello eBayer:
I’m Brian Jones from eBay’s
Community Development team, and I’d like to invite you to a
special “eBay in Person” event on Thursday, March 15, with
Bill Cobb, President of eBay North America. The event will be from
6:00 PM- 8:30 PM at the Seattle Airport Marriott Hotel. There
is no cost to attend this event.
This eBay in Person event is an
in-person "Town Hall" where Bill and members of our
executive staff will lead a Question and Answer panel discussion
with top eBay buyers and sellers from the Seattle/Tacoma area. We’re
hosting this event to hear what’s on your mind, answer your
questions, and listen to your suggestions for improving your
buying and selling experiences on eBay.
The event is on Thursday, March
15, from 6:00 PM – 8:30 PM, beginning with networking and hors d’oeuvres
and followed by the panel discussion. The location is at the
Seattle Airport Marriott Hotel.
You’ll find directions and
parking information, as well as answers to frequently asked
questions, in this email— please see below.
Please RSVP by Monday, March 12th
by replying to this email to:
PF-communitydevelopment@ebay.com.
In your email, please let us know
if you plan to bring a guest and indicate you are RSVPing for the
Seattle event, since we’re holding 2 events in 2 different
cities.
Thank you for being a part of the
eBay Community and for buying and selling on eBay! We look forward
to meeting you.
Sincerely,
Brian Jones
eBay Community Development
eBay, Inc.
Email: PF-communitydevelopment@ebay.com
Event information
1. When and where is the eBay in
Person event?
Date:
Thursday, March 15, 2007
6:00 PM – 8:30 PM
Location:
Seattle Airport Marriott
3201 South 176th Street
Seattle, Washington 98188
Phone: 1-206-241-2000
Directions:
Traveling SOUTH on I-5:
Exit 154B, SeaTac Airport, Highway 518
Follow signs to Highway 99 South
Travel 1.5 miles on Highway 99 South / International Boulevard
Turn Left at 176th Street
Marriott is at the top of the hill on the right.
Traveling NORTH on I-5:
Take exit 152, 188th Street Exit
Turn left onto 188th Street
Travel 1.5 miles, turning right onto Highway 99 /International
Boulevard
Turn right onto 176h Street
Marriott is at the top of the hill on the right.
Parking:
Parking for eBay In Person
attendees is available at the Marriott Hotel. Please present your
Marriott Parking Lot ticket when you check in to the event to
receive a sticker which will cover the parking costs.
2. What is the Agenda for the
evening?
6:00 – 6:45 PM: Meet & Greet
networking with other local eBay members and eBay staff. Hors d’oeuvres
and beverages will be served.
6:45 – 8:00 PM: Opening remarks
by Bill Cobb, followed by the Question & Answer panel
discussion with Bill and eBay leaders of Trust & Safety,
Product Development, PayPal, and Customer Support. We look forward
to hearing what’s on your mind— your suggestions, concerns,
and ideas. Please bring your eBay questions!
8:00 – 8:30 PM: More networking
with other Community members and eBay staff.
3. Can I bring someone with me?
Yes, please feel free to bring a
guest with you. (Just let us know in your RSVP!) We would ask that
you leave children at home since this is a business-type meeting.
4. Will I have a chance to discuss
my account with someone?
If you have a Customer Support
question and we’re unable to answer it at the event, we’ll
have a Customer Support representative follow-up. The eBay staff
at the event will do their best to answer specific questions
related to your business.
5. Why did I receive this
invitation?
The invite list for this event
included a random selection of active eBay buyers and sellers
living in the Seattle/Tacoma area and who are opted-in to receive
marketing communications from eBay.
Remember: Please RSVP by Monday,
March 12th by replying to this email to:
PF-communitydevelopment@ebay.com.
In your email, please let us know
if you plan to bring a guest and indicate you are RSVPing for the
Seattle event, since we’re holding 2 events in 2 different
cities.
Thank you!
Brian Jones
eBay Community
Development Team
eBay, Inc.
bjones@ebay.com
408-376-6240
Newsletters
How would you like $2500.00 for
doing a few minutes work?
Well, this month it’s possible
with the eBay Stores $2,500 Feature Passport Sweepstakes. Ebay is
automatically entering all store owners who put out a newsletter
this month.
To qualify for the sweepstakes,
simply use the Email Marketing feature between March 1 and March
31, 2007. Doing so will automatically enter you into the
sweepstakes. At the end of the month, one Grand Prize winner will
be randomly selected to receive the $2,500 cash prize.
With that in mind, I thought I’d
share this great article I read about Newsletter titles.
Getting the Subject Line Right
The approaches and
"secrets" behind great subject lines
by Gail Goodman, Constant
Contact CEO
Ask a question —
One of the best ways to get a reader's attention is to ask a
question. But—like a trial lawyer questioning a witness on the
stand—make sure you get the response you are looking for.
"What's the best way to grow your business?" is a great
subject line for business owners. After all, what business owner
wouldn't want to grow his or her business? Or let's say you run a
health club. An email with the subject line, "How can you
lose 5 pounds in one month?" would certainly be compelling.
It's important that your question be relevant to your audience.
Be a tease —
A clever subject line can be enticing. When it's done right,
reader curiosity is piqued. They want to know more—and they open
your email. Writing a "teaser" style subject line
requires some creativity, and the content needs to deliver on the
teaser. A company that sells high-definition televisions could use
the subject line, "You're not going to believe your
eyes" as a teaser to introduce a new addition to their
product line.
Tell it like it is —
Often, what works best is to say exactly what you want your reader
to know. Examples of this straightforward approach are, "Sale
on all sweaters this weekend," "Master jazz pianist
plays live this Friday" and "The seven secrets of a
profitable business." This "just the facts"
approach works especially well when you can appeal directly to
your audience's interests. It also is the best approach to use
when you send a newsletter.
Remember "WIIFM" —
When a person gets your email, the first thing they consider is
"what's in it for me?" (WIIFM). They have a decision to
make. Do they open your email, leave it for later, or delete it?
If there isn't something about the subject line that lets them
know why it's worth their precious time to see what's inside, then
the choice will be clear. Delete. Keep WIIFM in mind when creating
every aspect of your emails, including the offer, content, images—and
most definitely the subject line. It's all about them. They know
that. Just make sure you know it too!
Get personal —
The more you can make each contact feel that you are speaking
directly to them, the more effective your communication will be.
Whatever style of subject line you use, you can make it personal
by using the word "you." Professional copywriters know
the secret of using this powerful little word. Look around at
advertisements, mail, and email you receive, and you will see it's
true. Incorporate this copywriting secret when you write your
subject lines and you'll understand why the pros do it—it gets
results. A few examples are "Find the right swimsuit for
you," "You can save 50% on travel" and "You'd
look phenomenal in a custom-tailored suit." (Note:
"you" is ideal, but "your" works too!)
Not sure which approach is right
for you? Try them all, then show a friend or colleague to get
their feedback. Pick the one you believe will be most effective
for your audience. Whichever approach you choose, it's always
worth spending the time and effort required to write a great
subject line. Because if your readers don't open your email,
they'll never have the chance to read the important message you've
created for them inside!
Tips From Rina
Varon
S everal people at
the last Success Meeting mentioned that they needed a bookkeeper.
Rina passed along this information about the from the WIN Group.
A member of Janelle's WIN women's
entrepreneurship group, Harriet recently inaugurated a new
business that specializes in providing bookkeeping and financial
services for eBay sellers.
Harriet Doohan is a Certified
QuickBooks ProAdvisor, an eBay PowerSeller, and has over ten years
experience in both bookkeeping and accounting.
Some of the services that she
offers include, but are not limited to:
Setting up company information
on QuickBooks
Providing monthly, quarterly,
or yearly bookkeeping for sellers already setup on QuickBooks
who are too busy to do their own bookkeeping
Organizing sellers receipts
and transactions even if they are still in a box or on the
floor
Providing financial
statements, such as profit and loss, for sellers who do not
have QuickBooks software
Providing an organized
bookkeeping filing system
She can be reached at the
following E-mail address: hmms-ent@comcast.net
Links &
Resources
Class Schedule:
www.clovercitysells.com
eBay Photography Class
March 29th – 6:00PM –8:00PM
$24.00
To sign up: via web: http://rentonnet.org/cybersignup
or call: (425) 430-6729
class #7330 - Title: eBay & Internet Photography
Northwest Women's Business Center
Check out the calendar at
www.calendarwiz.com/ccdwbc
101 Gift, Garden and Home
wholesale sources for those who can’t make the Seattle Gift
Show. www.clovercitysells.com/101.htm
Janelle’s Store Success Video
– Be part of the 1% who set up their store right!
http://www.storessuccessvideo.com/clovercity
eBay Updates – Cindy’s Blog:
http://clovercitysells.blogspot.com
How To List On GoogleBase – Free
Video Tutorial:
http://tinyurl.com/ybemr9
FREE Keywood Suggestion tool.
Wordtracker is now offering
keyword suggestions for free. This is a great way to find keywords
for your titles. Simply type in the name of the item you are
selling and wordtracker will bring back results of the most
popular search terms related to that word or item.

To email me for more information contact
Cindy Shebley
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